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crisis communication process [1 record]
Record 1 - internal organization data 2014-03-27
Record 1, English
Record 1, Subject field(s)
- Communication (Public Relations)
- Emergency Management
Record 1, Main entry term, English
- crisis communication process
1, record 1, English, crisis%20communication%20process
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
- crisis-communication process 2, record 1, English, crisis%2Dcommunication%20process
correct
Record 1, Textual support, English
Record number: 1, Textual support number: 1 CONT
What are the four steps of a crisis communication process? 1) Risk Assessment: involves identification of threats, seeks to eliminate or minimize those threats ... 2) Developing the plan: ... develop a crisis management team, ... gather and analyze info without interruption and distraction, ... monitor media reports and rumor control, identify the media information centre—the only place journalists go to get official information ... 3) Response: the stage in which the crisis plan is executed ... 4) Recovery: Were our actions consistent with our values? What aspects of the crisis did we anticipate? What aspects did we fail to anticipate? ... What actions should we take next? 3, record 1, English, - crisis%20communication%20process
Record 1, French
Record 1, Domaine(s)
- Communications (Relations publiques)
- Gestion des urgences
Record 1, Main entry term, French
- processus de communication de crise
1, record 1, French, processus%20de%20communication%20de%20crise
correct, feminine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 CONT
[Le] gestionnaire de crise [a] pour mission de limiter les polémiques, protéger la réputation d’une organisation en crise. Si l’un des facteurs suivants apparaît, l’entreprise se doit de mettre en œuvre un processus de communication de crise : atteinte à des personnes (victimes) ou à l’environnement, dérèglement du mode de fonctionnement de l’entreprise, intérêt croissant des médias […] 2, record 1, French, - processus%20de%20communication%20de%20crise
Record 1, Spanish
Record 1, Textual support, Spanish
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